Privacy Policy
Our privacy policy and how we use your data
Last updated: May 15, 2025
At ProStart Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our site and services.
1. Who We Are
ProStart Solutions is a digital agency based in Galax, VA, specializing in web design, development, and digital strategy.
Website: https://prostartsolutions.com
Email: [email protected]
2. Information We Collect
We may collect the following types of information:
a. Information You Provide
- Contact Information: Name, email address, phone number, etc.
- Project Details: Information you share with us when requesting quotes or services.
- Payment Information: If you purchase a service, your billing details (processed securely via third-party providers like Stripe or PayPal).
b. Information Collected Automatically
- Device Information: Browser type, IP address, operating system.
- Usage Data: Pages visited, time spent, referral sources, and interaction with the site (via cookies and analytics tools like Google Analytics or Plausible).
c. Cookies & Tracking Technologies
Please refer to our Cookie Policy for more details on how we use cookies and your control options.
3. How We Use Your Information
We use the information we collect to:
- Communicate with you about your inquiries or projects
- Provide and improve our services
- Analyze website traffic and improve user experience
- Process transactions and send receipts/invoices
- Comply with legal obligations
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Tools we use for analytics, hosting, payments, or marketing (e.g., Google Analytics, Stripe, Mailchimp).
- Legal Requirements: When required by law, court order, or to protect our legal rights.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or loss. However, no internet-based system is 100% secure. Please contact us if you believe your data has been compromised.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- File a complaint with a data protection authority (if applicable)
To exercise your rights, email us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at: